Frequently Asked Questions

We serve San Jose, Santa Clara, Sunnyvale, Milpitas, Fremont, and San Francisco. Delivery fees vary by distance and order size. If you don't see your city listed, contact us — we may still be able to accommodate your event depending on timing and order size.

We support all kinds of events including weddings, birthday parties, backyard celebrations, school functions, community events, corporate meetings, conferences, live performances, worship services, and more. If you have an event and need AV or decoration gear, we can help.

We aim to respond to all quote requests the same day. For events with custom requirements, we may need a bit more time to put together an accurate package quote — but we'll always acknowledge your inquiry quickly and give you a realistic timeline.

Our audio inventory includes JBL Ion 610 (10-inch) and Ion 612 (12-inch) speakers, Harbinger Bluetooth speakers, Shure BLX wireless 2-mic sets, 4-mic wireless sets, wired XLR microphones, XLR cables in 6ft, 20ft, 50ft, and 100ft lengths, and quarter-inch audio cables.

Our video inventory includes Roland VR-1HD video mixers, Sony and Dell projectors, HDMI cables in 50ft and 100ft lengths, HDMI 1×4 splitters, and HDMI-over-Ethernet adapters for signal extension over longer distances.

We offer heavy-duty backdrop stands, adjustable backdrop stand kits, and event drape curtains in red, gold, and blue. These are ideal for creating a professional backdrop for photo booths, stage areas, ceremony setups, and corporate event backgrounds.

Absolutely. You can build a complete event package by combining audio, video, and decoration equipment. Use our online estimate tool or contact us directly for a custom bundle quote based on your event needs.

Browse our inventory on the website, add items to your cart, select your rental dates, and send a booking request via email or text. You can also use the contact form on our homepage or contact page to submit a custom package inquiry.

All equipment is priced per day with a minimum one-day rental. If you need equipment for multiple days, contact us to discuss a multi-day rate. Extended rental arrangements are available on request.

We accept cash and major credit cards. Full payment is required before or at the time of delivery or pickup. A refundable security deposit may be required for certain high-value equipment.

A valid government-issued ID may be required for all rentals. This helps us maintain accountability and protect our inventory.

Yes. We offer delivery directly to your event venue and scheduled pickup after the event. Delivery fees are based on distance and order size. Timing is coordinated in advance to fit your event schedule.

Our premium Full Event Service includes delivery and setup, an on-site AV technician for the duration of the event, live audio and video management, and teardown after the event. This is ideal for corporate events, weddings, and live productions where you need professional support throughout.

Yes. Self-pickup is available and may reduce your overall rental cost. Contact us to arrange a pickup time and location.

Customers are responsible for all equipment from the time of delivery or pickup until it is returned. Repair costs are assessed based on the extent of damage. If equipment is damaged beyond repair, the full replacement cost is charged. All equipment is inspected before and after each rental.

Missing items — including cables, adapters, and accessories — are charged at full replacement cost. Please ensure all components are returned with the equipment. A return checklist is provided with each rental.

Extensions must be requested and approved in advance. Late returns without prior approval may result in additional charges. Contact us as early as possible if your event runs long or your needs change.